Terms of Use
Effective August 17, 2026
These terms govern access to the Robotic Arc Systems (RAS) website, account portals, planning tools, downloadable resources, quotes, and support services. By using these services, you agree to use them lawfully and in accordance with these terms.
Planning information
Website content, configurator results, ROI estimates, layouts, and budgetary pricing are provided for evaluation and planning. Results depend on application details, fixtures, part variation, utilities, safety controls, production conditions, and final engineering review.
Quotes
A quote is governed by its stated scope, validity period, assumptions, exclusions, commercial terms, and approval requirements. Website submissions do not create a purchase agreement. A binding sale requires written acceptance and any additional documents required by RAS.
Accounts and authorized use
You are responsible for protecting account credentials and for activity performed through your account. Portal information may be confidential and must be used only for authorized customer, dealer, employee, installation, or service work. Notify RAS promptly if you suspect unauthorized access.
Safety and technical resources
RAS safety and technical materials supplement, and do not replace, site-specific risk assessments, current laws and standards, qualified engineering review, equipment manuals, training, guarding validation, electrical requirements, and your written safety program.
Industrial equipment responsibility
Machine owners and employers remain responsible for safe installation, integration, risk assessment, guarding, training, inspection, maintenance, and operation. Remote computer access does not authorize robot motion, bypass safety controls, or replace an authorized person at the machine.
Intellectual property
RAS website content, branding, documents, software interfaces, images, and materials are owned by RAS or used with permission. They may not be copied, modified, redistributed, or used to misrepresent an affiliation with RAS without written permission.
Availability and changes
RAS may update content, features, availability, and these terms as products and services evolve. We may restrict access when necessary to protect users, data, or systems.
Third-party services and links
The website may rely on or link to third-party hosting, account, email, mapping, payment, document, or remote-support services. Those services may have separate terms and privacy practices. RAS is not responsible for an unaffiliated third party’s website content or availability.
Website information and liability
RAS works to keep website information accurate and available, but website content may contain errors, become outdated, or be temporarily unavailable. To the extent permitted by applicable law, planning tools and general website resources are provided without a guarantee of a particular production, financial, safety, or application result. Product warranty and service obligations are governed by the applicable written sales, warranty, or service documents.
Contact
Questions about these terms may be sent to support@roboticarcsystems.com or directed to Robotic Arc Systems in Sumter, South Carolina.